Why Travel With Us

What's Active Adventures All About?

We're Kiwis, and for 25 years we've been sharing our love of adventures. We believe that you can't truly experience a country through a bus window, or on the tourist trails that you read about in Lonely Planet. Sure, we'll include some of those 'bucket-list' hikes and locations, but we're all about getting 'off the beaten track' and up close to the culture and people that make a destination and travel experience so special.

about us

Here's What an Adventure With Us Looks Like!

Our Guides and Adventure Planners

We're often asked the question 'Why should I travel with Active Adventures, rather than go independently and plan it myself?' and our incredible guides are the first, and biggest reason! They are the story when it comes to traveling with us. You'll be guided by personable, friendly, active, empathetic people, who love showing off our superb trip destinations, but more than just that, they love watching you experience it. Our guides will entertain you, they'll cook delicious meals for you, make sure every aspect of your trip is safe, enjoyable, and full of lasting memories. Imagine a cross between Bear Grylls, David Attenborough and a Four Seasons Hotel concierge and you'll get the idea of what these guys are like! If you've traveled with us before, we won't have to tell you what a difference an exceptional guide makes in building that special camaraderie Active Adventures trips are known for and to make the absolute most of your time. If this is your first guided trip, you're in for a real treat.

MEET OUR GUIDES MEET THE TEAM

We’re With You, Every Step of the Way

Travel can be stressful. Airlines, luggage, connections, timing, confirmations, the list goes on. We want to make sure an adventure you embark on with us, is one you’ll rave about to your friends. Unlike most travel operators we have a specific Customer Care team who are here to help you with everything from your booking, to how you get to meet the group (and make sure you’re on time!) to any support you need while travelling. We can even help you out with your plans for before you join us and after you leave! Get home revived, relaxed, and proud of what you’ve achieved – let us take care of the nitty-gritty.

World-Class Safety Standards

Safety is always a priority when you're exploring in the wilderness, and we have an impeccable record. Our guides are trained extensively, they have their outdoor First Aid certificate, food safety certificate, they undergo our customised and comprehensive guide training trip and our lead guides have a full class 2 drivers license with passenger endorsement - plus there's always a support team available here at HQ. Another reason to travel with the experts.

VIEW OUR SAFE TRAVEL GUIDELINES

Carefully Picked Locally-Owned Accommodations

We like to visit some exciting locations by bike, on foot, rafting, kayaking, and canyoning, but we also enjoy our creature comforts. Our days end with hot showers, clean rooms and delicious meals. We even arrange rest days, where you can read a book all day or shop till you drop. Most important of all - our aim is to exceed your expectations and we will do all we can to make this vacation the best one you've ever had. Accommodation can be very hard to come by in travel hotspots once the busy seasons really take off. By travelling with us you know that we've booked space for all of our trips years in advance, so there's never the disappointment of not being able to stay at that perfect place!

Food is Part of the Adventure

Food is such an important part of any trip - and getting the right fuel on an active holiday is crucial. We aim to provide high quality, local and fresh food for every meal. Whether you are in a back-country hut, a remote lodge or a small town, we’ve mastered our popular recipes and handpicked our favourite restaurants, so you’ll finish every meal feeling re-energised for your next adventure. If you’ve chosen to join us on one of our overnight hiking trips, you’ll be the envy of other hut guests. Forget the dehydrated and canned food and instead enjoy delicious restaurant quality warm dinners, and of course, a tasty well-earned dessert to finish. If you have dietaries, that’s no worries at all. We cater to almost any dietary requirements - our guides are experts at whipping up feasts for vegetarians, vegans, gluten-free, dairy-free, etc. Plus, if you have any preferences (or dislikes!), simply let us know beforehand and we’ll be sure to pass along the message to our guides.

No Hidden Costs

Another reason to travel with us, as opposed to planning and taking your own trip, is cost. We believe our trips represent good value, and once you've considered all of the expenses involved in running all-inclusive trips, we think you will too. You see, we have no hidden costs and everything is included, you'll find all of this information clearly laid out in our itineraries, so you don't have to do any guesswork. This means we don't limit people to two cups of tea a day and an entree and main or main and dessert only! Other tour operators charge what looks like a really cheap price, but it only covers road transport, guides, and accommodation. We think of all the small things. This is your trip of a lifetime and we're going to do everything possible to exceed your expectations!

The Physical Side

Our trips are sometimes physically and mentally challenging. That said, our trips are designed for people who understand that a little challenge means a lot of reward. You might not be an athlete, or have even done any serious trekking before, but if you’ve got a little bit inside you that wants to take on a physical challenge, be it big or small, then we can help you light the fire!

VIEW OUR FITNESS GUIDE

We Give Back

Joining the dots between hiking trails, we'll often pass through small, traditional towns, opting to stay the night to introduce our guests to the local way of life. We wouldn't still be running adventure tours if we hadn't taken the time to acknowledge and support small communities. After all, it's communities like this that make our trips special and unique. We also support some epic charities! These being; The Active Hearts Foundation, the Kea Conservation Trust and 180 Degrees Trust. As you can imagine, we have a lot of outdoor equipment, such as tents, packs and sleeping bags. We upgrade this gear as necessary, to keep you nice and comfortable in the backcountry, and we donate our second-hand equipment to schools in Christchurch. You could consider it an investment in our future Active Adventures guides! Also, during the busy months, we're operating many trips throughout New Zealand and whilst we plan our food requirements to 'military sophistication', we sometimes have a little leftover at the end of a tour. Our logistics team in Christchurch deliver this food, such as fresh fruit and vegetables, as well as non-perishable items to the Salvation Army.

OUR SUSTAINABILITY PLEDGE

Our Guests Love Us

You may have already spotted a heap of reviews on our website, but here are a few more, for good measure! "As a solo traveler, I rely on a trusted company that can get me safely from point A to B, especially when I’m unfamiliar with the area. At the same time, I expect them to provide excellent customer service (addressing questions/concerns, employing outgoing/knowledgeable guides, etc.). After my third trip with Active Adventures, I feel safe to assume that they check all of these boxes off for me!” - Kevin, USA (EBC Trip, June 2019) “When I started planning my New Zealand adventure vacation, more than anything, I wanted to be sure it included the right mix of activity and relaxation. The 'Kiwi' trip was spot on for me! I loved the small group size and the variety of daily adventures that were included. We covered a lot of New Zealand territory but our great guides, Lauren and Kaleb, made our travels truly awesome by keeping us informed, safe, and on-time. They were congenial, knowledgeable, organized and great fun! ” - Gloria, USA (Kiwi Trip, May 2019)

READ GUEST REVIEWS READ MEDIA REVIEWS

Our Trips... From Our Guests' Perspective

Frequently Asked Questions

How do I book my trip?

Whenever you’re ready, it’s easy to book your Adventure with us! When you’ve done your research, driven yourself crazy with the choices and made your final decision, follow these steps below, or head to our How To Book pages:

Active Adventures
Austin Adventures

1. Book your spot

There are several ways to book, depending on what works best for you. To reserve your trip or get more information:

Reach out to us and one of our Adventure Consultants will become your go-to person for all you need to know
Email us at info@activeadventures.com about the trip you’d like to take, the number of travelers for the booking, and your preferred departure date and we’ll be in touch to finalize the details with you
Or book securely online.

Once we receive your deposit and your booking’s confirmed, you’ll receive our welcome email with everything you need for your trip including:

arrival and departure details,
a recommended packing list,
and helpful travel insurance recommendations.

All this for peace of mind so you can relax, feel prepared, and get excited for the adventure ahead.

2. Check your international flight options

Your Account will outline where you need to be and when to start your trip, so you can move forward with booking your flights. If you’re lucky enough to have time, it’s nice to arrive a few days early to settle into the new place and get used to your surroundings. If you’re on a tight schedule it’s no worries, the trip start time will be outlined in your Account.

Our preferred Travel Partner Fuzion Travel can assist with you with flights and other travel arrangements. Let them know your preferred travel plans, including any stopovers or extra nights’ accommodation, and they’ll put everything in place for you. They offer a total travel solution and five star service you’ll want to tell your friends about!

3. Complete your booking pages online

By logging into your Account via our Adventurer's Club page you’ll gain access to your itinerary and important information, a recommended packing list and all the information you need for your trip. There are a few things to fill in – medical and dietary information, insurance details, emergency contacts etc. – to ensure you are well prepared for your adventure.

4. You're all set

You can now start packing your bags and crossing the dates off your calendar. We look forward to seeing you soon!

How do I book flights?

We recommend chatting to our preferred travel partner – Fuzion Travel. They’re our experienced hand-picked experts in travel, passionate about what they do, and will tailor-make your flight itinerary to match your Active Adventures tour.

Also, please be aware that travel insurance is a must on all our trips and means you can travel with peace of mind.

What's included in the cost of the trip?

Our trips are mostly all-inclusive and typically include the following:

Professional guides
Accommodation
Meals mentioned in the itinerary (Breakfast, Lunch, Dinner)
Activities mentioned in the itinerary
Any necessary equipment - all safe and well-maintained
Transportation from trip start to end
Gratuities for hotels, restaurants, and activities
Park and other entry fees
Access to our online My Account featuring trip-planning materials

Who travels on an Active trip?

We’re not in the business of qualifying people for an Active tour based on their age, or fitness level, or where they come from – or anything else for that matter. We always design our trips with ultimate flexibility in the forefront of our minds. All we ask – and this is important – is that you have a genuine desire to take an active vacation. And in return we’ll totally exceed your expectations and share with you our favourite places in a wonderfully personalised way, that no other company achieves. You can be 22 or 78 years old and still enjoy a trip of a lifetime with us. If you’re still not sure, give us a bell and we’ll talk you through the details.

What is the accommodation like on Active trips?

Our accommodation varies from trip to trip and day-to-day – you’ll stay in a variety of places from jungle lodges to mountain huts, local motels and friendly lodges. Our focus is on getting you out into amazing places in the most stunning parts of the world, so this isn’t a tour of the world’s fanciest hotels! Another focus of ours is having a good place to rest and rejuvenate at the end of a busy day, and to make sure we are fully charged for the next day’s activities, so you’ll always find yourself in a clean, comfortable room, quite often with a spectacular view

Trip prices are based on twin-share arrangements (i.e. two guests per room), unless otherwise stated. For solo travellers, we'll pair you with another person of the same gender to share rooms with and if there's no one suitable to share with, there's no forced single supplement! However, if you specifically request your own rooms, you can opt to pay the single supplement fee. Solo travellers who book within 90 days of departure, where there are no other solo travellers willing to share, will be required to pay the single supplement fee.

Families consisting of four guests travelling with children aged 17 and under will be automatically assigned one shared room. However, the following alternative rooming allocations are available:

Families consisting of four guests with all children aged 13 and above are welcome to opt for additional rooms as per advertised double occupancy adult rates.
Families consisting of four guests with at least one child aged 12 and under are automatically assigned a shared room. However, families can opt to pay the adult rates for all guests in their family to have an additional room.
The same principles apply for families consisting of more than four guests.

Rooming preferences are subject to availability and must be communicated in writing at time of booking. Automatic assignments as per this policy will be applied in the absence of any specification provided by guests. Any request for additional rooms during trips will be at guests’ own expense and subject to rates made available by the accommodation provider at the time. All minors (guests aged 17 and under) must be accompanied by at least one adult.

What if I don’t have time to do a whole trip?

We appreciate that not everyone is able to take a lot of vacation or holiday time, so our trips are all really flexible. If you’re tight on time then we can talk through some shorter trip options that mean you can still have an amazing experience, and we can shorten it to suit your time frame. Call or email us and we’ll work it out for you.

Do I need any outdoor experience to go on an Active Adventure?

You certainly don’t need any technical skills (such as kayaking lessons or rope skills) though some outdoor experience in hiking would be an advantage or a good idea to try before you arrive. This is so you can be familiar with your hiking boots and have them well worn in (blisters are really no fun), setting a comfortable and sustainable hiking pace and making sure you are all set to have the best possible time.

What level of fitness do I need?

It’s difficult to specify a fitness level as there’s no universal rule, but we’ve found time and time again that people who enjoy active lifestyles involving walking, gym sessions, swimming, travelling, bike riding or keeping fit, usually love our trips. Our trips can be challenging in places, though with a few practice hikes under your belt before you arrive, you’ll find yourself in good shape to enjoy yourself thoroughly. If you’re looking for a bus tour, then our trips are probably not for you, as while we do have to spend a bit of time in our trusty transport, it’s only so we can see the best places and get to the next stunning hike or viewpoint to get out and get our boots dirty.

If you're looking for some support to help you get prepared for your trip of a lifetime, try Trailblazer Wellness, our preferred provider for customized personal training and coaching pre-trip.

Please also check out our Fitness Guide, which provides sample workout plans you can use to prepare for each level, created by a certified personal trainer Becki Rupp from Trailblazer Wellness.

Will it be too active for me?

This is the question we get asked the most! Our trips are designed for real people who enjoy the outdoors, so you don’t have to be a triathlete in training or anything (though if you are, that’s all good too)! You’ll find our trips are active, challenging in places (like on the Inca trail or on the 3-day hike in New Zealand for instance) and will leave you rejuvenated, refreshed and full of energy by the end. Age and experience is not important, as long as you enjoy being outdoors, are open to trying new things and want to feel a fantastic sense of achievement at the end of every day then our trips are for you. We always recommend doing practice hikes and a bit of training before your trip so you can enjoy your experience all the more. Our fantastic guides will encourage you on your way, make sure you are comfortable and well informed, and ensure you are having the trip of a lifetime. You will be in good company!

Who else will be on the trip?

Our trips attract a wide range of people from all different backgrounds, countries and ages, which makes our small group adventures all the more interesting and fun. All our people tend to enjoy active lifestyles, great food, good company and new experiences. If this sounds like you, then you’ll be in good company. If you’re feeling nervous about traveling in a group, then you won’t be the only one and we can assure you that it almost always works out to be a positive and life enriching experience. There’s also plenty of time to enjoy your own company if you don’t want to do group time for the whole time and you can go at your own pace on the trails. We’re really flexible and can ensure your trip is everything you want it to be, and hopefully more.

What is the cancellation policy?

Please review our booking policies here.

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